We pride ourselves on good old fashioned customer service, with you in mind first. We ship orders often twice daily, and offer free postage over $150 as a courtesy. Our studio is open 10am - 2pm daily however if you want to pop in outstide of those hours, just drop us a quick text 0439409703 or message us on our messenger link and we will do our best to accomodate. Most orders are shipped same day or at the latest next morning, so they tend to be quick and prompt. We also send tracking details(if you include an email with your order) so you can track your orders progress with our approved provider Australia Post.